Active, Past Due, & Suspended
When your account is past due, it means the last payment attempt has failed. You have 14 days to update payment details before the account is suspended.
When your account is suspended, all sites under the suspended account are made inactive and become inaccessible until a successful payment has been made.
Retention is not a fixed window. If you believe a site was deleted by mistake, contact Marketpath immediately and ask for recovery. The longer you wait, the less likely recovery is possible.